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This will continue unless and until you honor your promise. This is the first, of many, posts to online forums where I will share my dismal experience with Malwarebytes. Now you have loyal customer of many years dealing with Malwarebytes Support for SEVEN WEEKS, now a VERY irritated customer and today you send me a email about a damn news letter and you cannot locate and my account? I've already sent you twice … Paid Order Ref. Today 02-11-2021 ticket xxxxxxxx is generated and previous tickets have never been resolved. This all started 01-04-2021 with a simple question, tech support later sends a repair tool, a few days later someone irresponsible terminates the account. Why this Subscription was Cancelled and Refunded when that was never a requested. (I went ballistic.)Įver since 01-30-2021 I have replied in ref.
#MALWAREBYTES FOR MAC OLD VERSION ACTIVATION KEY#
I responded and sent image of paid subscription and activation key code.Ġ1-29-2021: I receive an unexpected email from support ( Adam V.), I've gone ahead and cancelled your subscription and initiated a refund. Directions were followed and it sent it was sent to tech support successfully.Ġ1-21-2021: Support now emails asking what email address is the account under. See belowĠ1-05-2021: Tech support emailed a repair tool link. However, when privacy mode is activated the internet speed drops to 16mbps X 18mbps.
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All is working well with no issues.Ġ1-04-2021: I emailed tech support with a question saying my interned speed 85mpbs X 45mbps normal here. For me it's just another useless program among the many that find nothing.Ģ-15-2020: Purchased Malwarebytes (5 computers) "plus" Privacy ref.
#MALWAREBYTES FOR MAC OLD VERSION UPDATE#
Go back to the old program and update it. I don't need another un-helpful program sitting on my pc constantly accessing the web all day. I check back about once a year or two to see if it's actually become a working program again but only the interface changes - becoming more bloated & annoying every year. 1., even though all I wanted and downloaded was the "free version" option and wanted nothing to do with the Premium, thats how it installs anyway.Īnd it still like past few years versions not only never detects anything (like it used to) but it's become a pain with the forced trial of the Premium that you can no longer opt out of like in previous versions I tried. Today I installed what is says after installation as " Premium Trial 4. It could even smash the ransomware hold on my system the handful of times I got it. For many years it saved me from windows 98 thru windows 7 bugs. There was a time when Malwarebytes was the go-to save for most if not all spyware problems I had.